Mobile Computer Services Shares How Managed IT Can Help The Hybrid Work Model

 4 Ways Managed IT Can Help The Hybrid Work Model

The hybrid work model has gained popularity since the pandemic. In a hybrid work model, employees can work from both onsite and remote locations. Many companies have now adopted the hybrid work model where employees need to work from the office for a few days a week and the rest remotely. This flexible work model can improve the work-life balance for many, thereby increasing productivity and also bringing down business costs. It should be noted that the hybrid model poses challenges, such as the maintenance of IT devices that are spread across multiple locations. Mobile Computer Services, an IT services company in Wake Forest, explains how managed IT can help support the hybrid model better. 

1. Remote IT support 

Employee isolation is an issue faced by those working remotely. Remote employees may feel isolated when they have a technical IT issue, and there is no IT support at hand. Hence, it is necessary for the IT support team to be robust enough to reach all remotely working employees so that they feel included and their productivity is not affected. 

2. Securing devices

In a hybrid work model, companies must ensure that all devices used by employees are secured with antivirus and anti-malware software. Also, all software updates and patches should be applied on time. It may be difficult for the company to keep track of all devices spread across different locations. A managed IT services company can help streamline such processes. 

3. System maintenance

It may prove challenging for an in-house team to track all the different devices being used by remote employees and ensure that they are in good working condition. Sometimes, employees may even use their personal laptops for work. Hence, it is necessary to ascertain that these devices adhere to company policies and that they are all patched and regularly maintained so that productivity is not impacted. A managed IT company can help to eliminate these problems without the expense of hiring in-house IT staff.

4. Data backup and data security

In the case of a hybrid working model, it is essential to back up all data regularly, as employees are mostly on the move and not restricted to one work location. Further, a backup testing strategy should also be put in place to test the efficacy of the backups taken. 

When remote employees handle a company’s sensitive data, IT support should ensure that security measures are in place so that the data is not compromised. Cybersecurity training and locked-down company devices can be given to such employees. 

Clearly, the hybrid model requires IT support that provides 24/7 proactive management and monitoring of their IT infrastructure, and a good managed IT services company provides just that.

Why Mobile Computer Services?

Mobile Computer Services offers expert IT solutions to the client, guaranteeing peace of mind, less downtime, fewer disruptions, and predictable budgeting. A managed IT services company in Wake Forest, Mobile Computer Services works with small and medium businesses, providing IT solutions for requirements ranging from setting up new systems to maintaining existing systems, managing remote desktop support to onsite system support.  

MCS’s IT consultants ensure that clients get the best technology available in the market, and that too for the best prices. 

Get in touch with the managed IT services experts at Mobile Computer Services, Inc. at Wake Forest. Call today at (919) 230-2900.